• At ouiBARK we aim to make things easy and now offer FREE worldwide shipping! 
  • If the product is in stock, delivery normally takes 10-15 business days.


Returns & Exchanges

  • Due to limited available quantities, we currently only process returns/exchanges for items received damaged.
  • If your item is received in a damaged condition upon delivery, please request an exchange within 14 days from the date your order is received.
  • Once your damaged product is received by us, we will notify you if your return is accepted.
  • Items must be unused, and in their original condition.
  • Shipping fees are non-refundable, except in the case of return of damaged goods by normal postal service only as detailed under ‘Defective Products’ above.
  • We are not responsible for any lost or stolen items.
  • If there is a problem with your order please contact